Question 1

What does Diligo do?

Accepted Answer

Diligo empowers organisations to adopt the right innovations at the right time through a human-centred approach. We bridge the gap between emerging technologies and real business needs, tailoring our solutions to each organisation’s unique culture and context. By aligning innovation with your strategic goals and values, we help your business navigate change confidently and effectively.

Question 2

What professional services does Diligo offer?

Accepted Answer

We provide a range of innovative services, including AI-powered solutions, business intelligence, consulting, strategic solution design, and support for organisational change & culture. Our focus is on delivering data-driven insights, crafting user-centred solutions, fostering strong team environments, and ensuring ethical practices and robust governance frameworks.

Question 3

What is Diligo’s mission and approach?

Accepted Answer

Our mission is to empower organisations by guiding them to identify and adopt the most appropriate innovations at the most opportune time, using a distinctly human-centred approach. We operate according to three guiding principles: delivering the right innovations, keeping clients at the forefront of advancements, and ensuring every solution is humanised, ethical, and accessible.

Question 4

How does Diligo help with business intelligence?

Accepted Answer

Our Business Intelligence services deliver deep insights into operations, performance, and market opportunities. Through business process mapping, analysis, and a rigorous assessment framework (Desirability, Viability, Feasibility), we help organisations make smarter, data-driven decisions to support sustainable growth and long-term success.

Question 5

What support does Diligo offer for organisational change and culture?

Accepted Answer

We help organisations build resilient, engaged teams and foster cultures that support growth and adaptability. Our services include leadership alignment, capability building, cultural transformation, and change enablement—all designed to create inclusive, high-performing environments where innovation thrives.

Question 6

What is Diligo’s approach to design and innovation?

Accepted Answer

We take a strategic, human-centred approach to design and innovation. Our team specialises in concept development, prototyping, user experience, and innovation strategy, working closely with your team to co-create practical and visionary solutions that deliver measurable value.

Question 7

How does Diligo ensure business integrity and governance?

Accepted Answer

We believe that lasting success is rooted in organisational integrity and strong governance. Diligo helps shape governance structures and cultural behaviours that promote accountability, transparency, and continuous improvement—fostering ethical decision-making and sustainable performance at every level.

Question 8

How can I get in touch with Diligo?

Accepted Answer

If you’d like to learn more about how we can support your organisation’s journey, drive innovation, or strengthen your culture and governance, please get in touch—we’re here to help you unlock your full potential.

Question 9

Where is Diligo based?

Accepted Answer

Diligo is proudly based on the Gold Coast, Queensland, Australia